Zeynep Ton is an Adjunct Associate Professor of Operations Management at the MIT Sloan School of Management.
Ton is currently examining how organizations can design and manage their operations in a way that satisfies employees, customers, and investors simultaneously. Her earlier research focused on the critical role of store operations in retail supply chains. Ton identified operational problems at stores that reduce retail supply chain performance as well as store profits and traced these problems to the design of store processes and the management of store labor.
Her work has been published in a variety of journals, including Organization Science, Production and Operations Management, and the Harvard Business Review. In addition, she has written numerous cases that explore different approaches to managing retail stores and labor.
Prior to MIT Sloan, Ton spent seven years as an assistant professor in the Technology and Operations Management area at Harvard Business School, where she was awarded the HBS Faculty Teaching Award for teaching excellence.
Ton holds a DBA from Harvard Business School and a BS in Industrial and Manufacturing Engineering from Pennsylvania State University.
Check out our community guides, daily news feeds and weekly digests, on various topics of interest.
Citizens of Turkuaz Republic are globetrotters, praised for their ability to adjust to new circumstance, which they owe to their nomadic Turkic past.
With the internet age, many post their experience on Youtube, and we take great joy in enlisting them to help them connect, share and inspire!
Please visit our Community Pages and send us your video on your experience in the International Turkish Community. We look forward to publishing your experience!